When Derrick gets transferred to The Design, Your Choice for Home Improvement's store in Encinitas, CA., he gets the shock of his life. His district manager tells him she has fired the previous store manager and is now giving him the job. The catch is he has one week to demonstrate strong sales or the company will shut the store and let everyone go
Derrick must accomplish this impossible task with a pair of back-stabbing assistant managers who want his job, unaware of what's at stake. Upon arrival his first day he is met with employees who show no interest in answering phones, helping customers, and coming for work on time. And the clientele at this high-end retail business make his job tough, always asking for discounts, getting them, and still wanting more.
With his wife pushing him for a raise he knows he won't get, him trying to come up with ways to motivate employees who clearly do not want to work, and customers asking to speak with the manager every minute of the day, Derrick can't help but to wonder....Who says the customer is always right?
WHO'S MINDING THE STORE? is now available on Kindle.